Tag: user-experience
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UX Writing isn’t about Words, It’s about Decisions.
Most people think UX writing is about choosing the right words. After sitting in a UX Writing workshop, I realized that’s not quite true. UX writing is about choosing which decisions users shouldn’t have to make. Words are just the surface. The real work happens earlier, when you decide what to explain, what to remove, what to repeat,…
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The World is Broken (and that’s a UX Problem)
Before taking the UX & Interaction Design course, I moved through digital and physical spaces assuming confusion and frustration were just a part of my daily life. Struggling with online forms? Normal. Getting lost in an app menu? Been there, done that. Misreading a door handle? Also a part of my day’s chaos. Then I…